Payment

• You agree to honour your payment obligations, and we may store basic payment information (such as your name, address, payment mode, order date, and IP address).
• Any purchase of our premium services requires payment of applicable fees and taxes.
• Your purchase may be subject to foreign exchange fees or location-based price differences.
• We do not store your billing information, such as credit card details or banking passwords.
• Applicable taxes, if any, must be borne by you.

Job Guarantee

• Grab Resumes does not offer job placement services and does not send unsolicited emails promising jobs in exchange for personal information or money.
• We do not guarantee jobs or interview calls. Our services are designed to improve your job search prospects, but securing employment depends on multiple external factors beyond our control.
• If you encounter any fraudulent claims made in our name, notify us immediately.

Refund Policy & Money-Back Guarantee

• If you are not satisfied with the first draft of your resume, you may request a refund within 48 hours of receiving it.
• A refund request must be submitted in writing via email. We will review and process genuine refund requests within 7 working days.
• Refunds will not be processed if:
  • o A written email is not received within 48 hours.
  • o You change your initial resume requirements.
  • o You are a repeat customer.
• If services are cancelled, only the amount for undelivered services will be refunded.
• Grab Resumes does not guarantee an ATS score, as no standardized scoring system exists.

Your Rights & Content Ownership

• You own the content, feedback, and personal information you provide to us but grant Grab Resumes a non-exclusive license to use, modify, and distribute this content.
• We will store and use your information as per our Privacy Policy.
• Any feedback provided may be used by us without compensation.
• We are not liable for third-party content linked on our website.

General Terms

• Grab Resumes may disclose user information if required by law or government authorities.
• We are not responsible for unauthorized users posting offensive content on our website.
• Your personal documents will be stored securely and will not be shared without your consent, except as required by law.
• We may retain and use your resume as a sample for marketing purposes while ensuring your private information remains protected.

General Terms

• Grab Resumes may disclose user information if required by law or government authorities.
• We are not responsible for unauthorized users posting offensive content on our website.
• Your personal documents will be stored securely and will not be shared without your consent, except as required by law.
• We may retain and use your resume as a sample for marketing purposes while ensuring your private information remains protected.

Communication

• We may provide notices via our website, email, mobile apps, or phone calls.
• You consent to receive promotional calls and messages from us or our third-party service providers.
• Calls may be recorded for training and quality improvement.

Complaints Regarding Content

• We respect intellectual property rights and expect users to provide only lawful content.

Dos & Don’ts

You agree to:

• Comply with all applicable laws and regulations.
• Provide accurate information and keep it updated.
• Use our services professionally and responsibly.

You must not:

• Post or share misleading, false, or copyrighted content without authorization.
• Harass, abuse, or harm others using our services.
• Misrepresent your identity, experience, or affiliations.
• Send spam, malware, or unauthorized advertising.
• Attempt to reverse-engineer or manipulate our website or services.
• Engage in any activity that violates the intellectual property or rights of Grab Resumes or others.

Job Search Assistance / On-Demand Recruiter Service

• We rely on the accuracy of the information you provide for our services.
• We do not guarantee immediate interviews or job offers.
• Job applications will be based on your provided criteria and market conditions.
• The service tenure starts when you approve the trial job listings provided.
• Resume and LinkedIn profile updates are not included in job search services unless purchased separately.
• Beware of fraudulent job offers or requests for sensitive information claiming to be from Grab Resumes.

Final Terms

• Grab Resumes reserves the right to modify pricing and services at any time.
• Any disputes or claims arising from our services will be governed by applicable laws.
• Continued use of our website and services indicates your acceptance of these Terms & Conditions.
• For any concerns or to report misuse, contact us at grabresumes4u@gmail.com.